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Business Solutions for the Retail Industry

Retail Business Solutions

Within the retail business it’s highly important to have a customer focussed approach, which means that you need to have the customer's interest at the very heart of the business. It is of the utmost importance to make it easy and stress-free for them to purchase from your business, but also to have control of your supply chain and stock. With a fully integrated system you can keep control of stock both on the shop floor and in your warehouses whilst satisfying your customers' demands.

ecommerce retail solutions

 

e-Commerce Integration

In the modern world of online shopping, having an attractive, easy to use and responsive website is of the utmost importance. Our team of web developers can work with you to provide a website to outshine the competition. Our development team can also integrate your websites with your back office systems to provide a streamlined, accurate and cost effective approach.

Motel Rocks eCommerce Screenshot

 

Customer Relationship Management

With the Dynamics NAV extended pack you get a Customer Relationship Management (CRM) package that integrates with the rest of your system. For the directors, there is an unrivalled level of reporting, slicing information through the finances as well as the sales and marketing activity to ensure that the company is running in the best way possible. For the sales teams, there is opportunity management, to-dos and a full range of CRM tools. Finally, for the marketing team there is segmentation of contacts to help properly target customers and marketing campaigns to run special offers and e-shots etc. that ties in with the sales activity. This means that you can now measure your marketing through simple but clever reporting.

segments dynamics NAV

 

Telephone Integration

If your employees spend a lot of time speaking to customers or suppliers, the use of Computer Telephony Integration (CTi) can save you time and money whilst improving your customer service. Integrating your electronic phone system, or Voice over IP (VoIP), with your business management software allows you to automatically load up all of the information that you need regarding that contact. 

 

Dynamics NAV Telephone Integration

DC telephone integration for Dynamics NAV

 

Warehousing

Utilising Dynamics NAV, we are able to provide a bespoke warehousing system that fits your company. With a wide range of functionality, including inventory, alternative vendors, bins, item tracking, etc. Dynamics NAV has all of the functionality that you require. As well as supplying a flexible product, Dynamics Consultants has warehousing specialists to help you get the best possible system in place to help you grow.

 

Dynamics Warehousing Solutions

dynamics nav erp warehousing

 

 

Barcode Scanning Using Tasklet Factory

Utilising Tasklet Factory's mobile warehousing solution, our Barcode Scanning modules allow you to fully integrate your warehousing operations with your Dynamics NAV database. Improve accuracy, get more control and gain greater business insights by using this integrated system.

 

Courier Integration

Save time and improve efficiency by integrating your NAV system with your couriers. To find out more, see our Courier integration solutions.

DPD LogoParcel Force Worldwide logoTNT logo

DC Courier Integration logo

 

 

Postcode Anywhere - Capture+

Save time and stop errors with couriers etc. with Postcode Anywhere's address lookup tool.

Postcode Anywhere logo

 

What We Can Do for You

Find out more about what we can do for you, speak to our friendly team for more information:

For more info contact us
enquiries@d-c.co.uk
+44 (0) 2380 982283

 

 

 

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